Regional Supply Chain Advisor in Amman, Jordan

Regional Supply Chain Advisor in Amman: The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Overall purpose of the role

  • Act as substitute senior supply chain staff in Country operations (CO), generally as CO Supply Chain Manager, CO Supply Chain team lead or similar on short term (2-12 weeks) missions – up to 75% of time. Role is in a RO, and will primarily serve CO in that region, however, it is expected that missions may be of global nature.
  • Under the minimal supervision of the Regional Supply Chain Manager provide day-to-day technical support (capacity building, expert advice, compliance monitoring and substitution) to Country Operations in Region on supply chain matters to ensure high quality supply chain performance as a complimentary capacity to core capacity at Regional Office
  • Support the Regional Supply Chain Manager in daily operation of the Regional Supply chain management setup

Duties and Responsibilities

General (continuous):


  • Keep abreast of leadership best practice in DRC, continuously hone management skills.
  • Develop, review, and implement short term (2-12 weeks) plans for implementation in country operations when on mission.
  • Actively support development of Terms of Reference with regional and country leadership in preparation for missions.Learning and development
  • Continuously keep abreast of best practice for supply chain matters in DRC, including DRC Dynamics and other tools.
  • In collaboration with regional office core supply chain staff, review, adapt and prepare material to be used on mission to enhance capabilities of staff in country offices – both stakeholders and supply chain staff.

Global collaboration

  • Under the auspices of the relevant Regional Supply Chain manager, participate in a global collaboration with other Supply Chain Substitution staff
  • In collaboration with regional office core supply chain staff, review, adapt and prepare material to be used on mission to enhance capabilities of staff in country offices – both stakeholders and supply chain staff.

When on substitution mission (up to 75% of time):

Act as senior supply chain capacity in Country Operation

  • Provide independent technical leadership and support to Country operations commensurate with the position that is being substituted – generally as Country Office Supply Chain Manager, Supply Chain Team Lead or similar. If deployed into a non-management role, then provide technical support to CO Supply Chain Management on all relevant supply chain matters.
  • Perform tasks in accordance with Terms of Reference for the specific mission, such as:
    • Procurement – ensure adherence to global governance framework, review procurement cases by other supply chain staff, undertake independent procurement using the relevant tools in country office, support other procurement staff in exercising their duties, ensure timely documentation and archiving of all relevant procurement files;
    • Asset management – ensure adherence to global governance framework, oversee the asset management process, ensure timely processing of assets, including registration, lending and write off;
    • Inventory management – ensure adherence to global governance framework, monitor and oversee warehouse and inventory functions, perform relevant warehouse and inventory functions as appropriate, ensure correct recording of transactions;
    • Fleet management – ensure adherence to global governance framework, monitor, and oversee fleet management functions.


  • Keep Regional Supply Chain manager informed of issues, cases and gap filling needs in country operation to ensure that ongoing country support can be streamlined.
  • Upon completion of mission, complete mission reports and discuss with regional and country leadership to ensure knowledge transfer to relevant staff.
  • Develop lessons learned and support RSCM in sharing with stakeholders at HQ, RO and CO level.
  • Support (remotely) new staff filling role that was substituted for a period of up to 4 weeks if possible.

When working in regional office, support Regional Supply Chain Manager in executing his/her responsibilities within designated supply chain areas as follows (up to 25% of time):

Technical support to Country Operations

  • Provide independent technical support to Country operations in region on supply chain matters (procurement, assets, warehousing, and other logistics) in accordance with global supply chain policies and processes
  • Support capacity building of staff based on training material developed by HQ and refined to meet local context
  • Provide independent expert advice on complex queries from stakeholders in regional and country offices

Compliance control and tools

  • Collect data on supply chain performance at regional and country level in line with global KPIs
  • Perform regional compliance verification in region and country offices through high-level data controls and spot checks
  • Monitor proper archiving of supply chain documentation in region and country offices accordance with global standards
  • Review supply chain cases from country offices and recommend for approval in accordance with global standards for authorization and/or derogation
  • Support CO in donor audits, including reviewing documentation

Experience and technical competencies:

  • 5-7 years’ experience within one or more of the technical supply chain areas,
  • 1-3 years’ experience in a field setting
  • 1-3 years’ experience with ERP systems


  • English (Fluent)
  • Arabic (Desirable)

In this position, you are expected to demonstrate DRC’s five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Education: (include certificates, licenses etc.)

  • Academic degree in a relevant field, e.g., Supply Chain, Economics, Law, Administration, Engineering etc. In lieu of formal education, additional years of direct supply chain experience can be accepted
  • Supply Chain certificate, e.g. CIPS or similar

We offer

Contract length: (12) Months

Position Band:  This position will be placed at Non-Management (F) band

Start date: June 01st, 2023

Duty station: Amman with frequent travel in the region

Designation of Duty Station: Unaccompanied / Family Duty Station

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates or Nationals. For questions regarding the vacancy please contact

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: April 15th, 2023

For further information about the Danish Refugee Council, please consult our website

Job Description: Click Here

Department: Middle East
Country: Jordan
Workplace: Amman
Contract Type: Expatriate National
Categories: Supply Chain
Education: Bachelor's Degree Master's Degree

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